Shipping policy

Shipping Policy

Last Updated: September 2026

At Haven Elite, we aim to provide a smooth and reliable shopping experience. Please read our shipping policy below for information about delivery times, charges, and order processing.

Order Processing

Orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive the available tracking details.

Delivery Time

Standard delivery usually takes 3–7 business days within Pakistan.
Delivery times may vary depending on your location and courier service.
Remote areas may require additional delivery time.

Shipping Charges

Shipping charges are calculated at checkout.
Any applicable delivery charges will be clearly displayed before you complete your order.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and products.
Customers are responsible for providing a correct and complete delivery address and phone number.

Delivery Delays

Delivery may occasionally be delayed due to:

Weather conditions
Public holidays
Courier service issues
Incorrect or incomplete address information
Unforeseen circumstances

We appreciate your patience in such situations.

Incorrect Address

Please make sure your shipping information is correct before placing your order. Haven Elite is not responsible for delays or additional charges caused by incorrect or incomplete delivery information.

Damaged or Missing Orders

If your package arrives damaged or you believe your order is missing, please contact us as soon as possible with your order number and relevant photos/videos so we can review the issue.